Understanding OSI Layers 5-7
In Part 1, we dug into the nuts and bolts of the OSI model's first four layers and how to fix common issues. In this post we will look at the upper layers where sessions are maintained, data is translated, and ultimately users interact with their applications.
4/28/20254 min read


Completing the Connection
Welcome back! In Part 1, we laid the groundwork by exploring the functions and troubleshooting aspects of the first four layers of the OSI model. Now, let's ascend to the upper layers, where the data gets closer to the applications we, as users, directly interact with.
Functions of the Session Layer (Layer 5)
Think of the Session Layer as the stage manager for the communication between applications. It's responsible for setting up, managing, and tearing down the "sessions" or connections between applications running on different computers. Imagine hosting a video call or playing an online game – the Session Layer ensures that the communication flows smoothly, keeps track of who's participating, and manages the flow of data to prevent interruptions. Common protocols at this layer include RPC (Remote Procedure Call), which allows a program on one computer to execute a procedure on another, and SIP (Session Initiation Protocol), frequently used for establishing and managing voice and video calls over the internet. IT professionals might troubleshoot connection problems with online applications, video calls, or difficulties with remote access, as these often involve the Session Layer.
Troubleshooting of the Session Layer (Layer 5)
Troubleshooting issues with application communication often brings us to the Session Layer. For example, dropped online games or interrupted video calls might indicate a problem with session management. An IT professional might investigate if the initial connection between the applications is being established correctly, if the connection is being maintained reliably during use, and if the disconnection process is happening cleanly. Firewalls blocking necessary connections, application-specific session handling issues, or underlying network problems can all contribute to issues at this layer. A solid understanding of how applications establish and maintain communication sessions is key to diagnosing and resolving problems here.
Functions of the Presentation Layer (Layer 6)
The Presentation Layer acts as a translator and a security guard for your data. Its main job is to ensure that the information is in a format that both communicating computers can understand. This involves handling data format conversions for various types of content like text, images, and videos. Additionally, the Presentation Layer is responsible for data compression, making larger files smaller for efficient transmission, and data encryption, encoding data to protect it from unauthorized access. Common protocols and formats at this layer include SSL/TLS (Secure Sockets Layer/Transport Layer Security), used for secure web browsing (that little padlock in your browser!), and various image and video file formats like JPEG, PNG, and MP4. An IT professional might be asked to configure encryption settings on web servers, troubleshoot problems with displaying images or videos correctly, or ensure that data is being compressed efficiently without losing quality.
Troubleshooting of the Presentation Layer (Layer 6)
When you encounter display issues or have concerns about security, the Presentation Layer is often worth investigating. For example, a missing padlock icon on a website might indicate a problem with the SSL/TLS configuration. Incorrectly displayed images or videos could point to missing codecs (software that understands specific data formats). You might also need to examine compression settings to ensure data is being transmitted efficiently without sacrificing quality. Understanding how data is formatted, compressed, and encrypted is crucial for diagnosing and resolving problems at this layer.
Functions of the Application Layer (Layer 7)
Finally, we reach the Application Layer – the layer that you, as the end-user, directly interact with. When you want to perform an online activity – browsing a website, sending an email, or playing an online game – the Application Layer provides the interface and protocols you use. It offers services for common tasks like web browsing (HTTP), sending emails (SMTP), and resolving website names to IP addresses (DNS). The software applications you use daily, such as your web browser, email client, and online games, are the primary "devices" operating at this layer. An IT professional might be tasked with configuring email servers, troubleshooting website access problems, or ensuring secure remote access is functioning correctly, all of which fall under the purview of the Application Layer.
Troubleshooting of the Application Layer (Layer 7)
When you experience trouble using an online application, troubleshooting often focuses on the Application Layer. For instance, if you can't open a website, an IT professional might check if the web server is running and responding to HTTP requests. If you can't send or receive emails, they might examine the configuration of the email server and your email client's SMTP and POP/IMAP settings. Problems at this layer are often specific to the application you're using, its configuration, or the underlying services it relies on. Understanding how these applications use network protocols to communicate is key to diagnosing and resolving issues at the Application Layer.
The Enduring Importance of the OSI Model
As we've explored, the OSI model, while not the practical implementation of the internet, provides a crucial framework for understanding how networks function and how IT professionals communicate about network issues. Its conceptual breakdown of the communication process is invaluable for troubleshooting and understanding the role of different technologies. As I navigated my Network+ exam preparation, the OSI model was a recurring theme, and conversations with IT professionals consistently highlight its practical relevance in their daily work.
For me, explaining this fundamental framework in a way that made sense helped solidify my understanding immensely. The best way to learn is often to teach, and I hope that by breaking down each layer and its troubleshooting aspects, this post can be beneficial to others embarking on their IT journeys as well. Understanding the OSI model truly lays a strong foundation for any career in the vast and interconnected world of Information Technology.